How can we help?
Find answers about your bank connections, transactions, Safe to Spend, WhatsApp alerts, billing and your Korin account.
Bank connections
Connect a bank, reconnect access, or understand why an account is not updating.
Transactions and balances
Learn why transactions may be delayed, duplicated, pending or different from your bank app.
Safe to Spend
Understand how Korin estimates what is available after upcoming commitments.
Connect WhatsApp, manage alerts and troubleshoot missing messages.
Billing and subscriptions
Manage your trial, subscription, renewal, cancellation and billing questions.
Account and privacy
Understand how your information is handled, disconnect accounts or delete your Korin account.
Still need help?
Send us the details and we’ll investigate. You’ll receive a case number so you can track the request.
Can’t log in?
You can contact support without signing in. We may need to verify your email before discussing account-specific information.