Back to Help Centre

Account and privacy

How do I delete my Korin account and data?

Permanently close your Korin account and begin deletion of associated information.

Last updated 2026-08-02

Account deletion is different from cancelling your subscription or disconnecting a bank.

Before deleting your account, Korin should clearly explain what will happen to:

• Your Korin profile • Connected bank authorizations • Stored transaction information • Budgets and preferences • Alerts • Chat history • WhatsApp connection • Active subscription • Records Korin may need to retain for legal, security, billing or complaint-handling purposes

Account deletion disconnects connected services in a background process and prevents future financial updates.

Some Korin-held information is not removed by the account purge itself. Support or complaint records may remain on file and public portal access is revoked. Billing-event and webhook processing records, Stripe processor-side records (the Stripe Customer is anonymized, not deleted), configured provider-reference tombstones (privacy-minimized digests, removed once their configured period ends), and infrastructure logs may also remain. See Korin’s Privacy Notice for details.

When deletion completes, Korin notifies you by email or WhatsApp if we can reach you on file.

Account deletion is permanent. Do not proceed unless you no longer need the account.

If the deletion flow fails or you continue receiving Korin messages afterward, report the issue as a privacy concern.

Related articles

Did this answer your question?

This didn’t solve my problem

Send us the details and we’ll investigate.