What happens when I cancel my subscription?

When you cancel a Korin subscription, the subscription will normally remain active until the end of the current paid billing period.

After cancellation, Korin should show:

• That cancellation has been requested • The date your paid access will end • That no further renewal will occur • Whether you can reactivate before the end date

You should also receive a confirmation email explaining that the subscription has been cancelled but remains active until the stated date.

When the paid period ends, Korin should send a separate confirmation explaining that the subscription is no longer active and what happens to account access and connected data.

Cancelling a subscription is not the same as deleting your Korin account.

If you were charged after the stated cancellation date, submit a billing support request and include the invoice or charge date.